a. Clean hotel
b. Friendly staff
c. Convenient location

a. Noisy rooms
b. Poor breakfast options
c. Elevator issues

The room was spacious and comfortable, but I

found the check-in process a bit confusing. The staff was friendly, and the convenience of nearby restaurants within walking distance was helpful. Breakfast had a good variety, although they could improve by adding more seating for busy mornings.

clean, clean, clean

Walking into my room, the fresh, clean scent was a good first impression. The spacious King Suite with Sofa Bed was comfortable Plus, the location being right across from Grapevine Mills Mall offered easy access to shopping and dining options!

strongly recommend 😊❤️

The room was immaculate and provided a very comfortable atmosphere, making it a pleasure to relax after long days.

Despite a systems failure affecting check-in, the staff remained patient and accommodating. The breakfast was a highlight, and the location provided a quiet retreat near the airport.

Had a wonderful stay at Springhill Suites Dallas Dfw Airport North/Grapevine! The double suite with two double beds was incredibly comfortable, and the clean atmosphere made it very inviting. The complimentary breakfast offered a great variety, and the 24-hour shuttle was a lifesaver for getting to the airport without any hassle.

Wi-Fi could be improved.

clean showers, convenient shuttle service, well-appointed suites

The airport shuttle experience needs improvement!!! Dining facilities could use more space for crowded mornings. More charging outlets by the bed would be appreciated!!!

Clean and comfortable rooms with partially separated sitting areas. Free Wi-Fi that actually works well.

Crowded breakfast space tends to get messy, and food options lack variety, with limited healthy choices. The older room design could use an update, as it feels dated compared to newer models across other locations.

could barely breathe with the musty smell invading my room. the front desk practically shrugged at my request for a room upgrade, claiming they were ‘too booked up. ’ absolutely horrid treatment for someone who expected a little more. i almost left a good review, but these inconveniences truly ruined my stay.

The cleanliness of the hotel was immediately noticeable, with a fresh scent that made for a welcoming atmosphere. Staff members exemplified friendliness, consistently going out of their way to assist, even during breakfast. The shuttle service was a major advantage, enabling hassle-free access to nearby attractions without the stress of parking in the heat. However, there was an unpleasant experience during checkout when I was denied access to my room despite being an elite member, which significantly marred my overall impression.

the location is very convenient for shopping and dining options nearby. the pool was closed at inconvenient times.

The shuttle service, the pool, the social hour, the friendly staff – truly an outstanding experience!